.pw{--pw-bg:var(--dt-dark-bg);--pw-panel:var(--dt-dark-surface);--pw-panel-2:var(--dt-dark-surface-2);--pw-border:var(--dt-dark-border);--pw-text:var(--dt-dark-text);--pw-muted:var(--dt-dark-muted);--pw-faint:var(--dt-dark-faint);border-radius:var(--dt-r-lg);background:var(--pw-bg);width:100%;box-shadow:var(--dt-shadow-window);font-family:var(--dt-font-ui);color:var(--pw-text);border:1px solid #2c2c2c;flex-direction:column;font-size:12px;line-height:1.45;display:flex;position:relative;overflow:hidden;container-type:inline-size}.pw-barra{border-bottom:1px solid var(--pw-border);background:#101010;flex:none;align-items:center;gap:12px;padding:9px 14px;display:flex}.pw-semaforos{gap:6px;display:flex}.pw-semaforos i{background:#333;border-radius:50%;width:9px;height:9px}.pw-semaforos i:first-child{background:#3a3a3a}.pw-ruta{color:var(--pw-muted);letter-spacing:.01em;white-space:nowrap;text-overflow:ellipsis;font-size:11px;overflow:hidden}.pw-barra-fin{color:var(--pw-faint);align-items:center;gap:10px;margin-left:auto;display:flex}.pw-cuerpo{flex:1;min-height:0;display:flex}.pw-sidebar{background:var(--dt-dark-bg-2);border-right:1px solid var(--pw-border);flex-direction:column;flex:none;align-items:center;gap:4px;padding:12px 8px;display:flex}.pw-marca{background:linear-gradient(135deg, var(--dt-primary), #0a94e0);border-radius:7px;place-items:center;width:26px;height:26px;margin-bottom:10px;display:grid}.pw-marca i{background:#fff;border-radius:50%;width:9px;height:9px;box-shadow:0 0 0 3px #ffffff38}.pw-nav-item{color:#7a7a7a;width:30px;height:30px;transition:background var(--dt-t-micro) var(--dt-ease), color var(--dt-t-micro) var(--dt-ease);border-radius:8px;place-items:center;display:grid}.pw-nav-item.activo{color:#5ab6ee;background:#0074ba29}.pw-vista{min-width:0;animation:pw-entrar var(--dt-t-panel) var(--dt-ease-out);flex:1;padding:12px}@keyframes pw-entrar{0%{opacity:0;transform:translateY(6px)}}.pw-cols{grid-template-columns:1.25fr 1fr;gap:12px;height:100%;display:grid}.pw-cols-inbox{grid-template-columns:.85fr 1.15fr}.pw-cols-phone{grid-template-columns:1.35fr .85fr}.pw-cols-wf{grid-template-columns:1.15fr .85fr}.pw-cols-rrhh{grid-template-columns:1.15fr .95fr}.pw-cols-web{grid-template-columns:1.25fr .9fr}.pw-panel{background:var(--pw-panel);border:1px solid var(--pw-border);min-width:0;transition:border-color var(--dt-t-panel) var(--dt-ease), box-shadow var(--dt-t-panel) var(--dt-ease), background var(--dt-t-panel) var(--dt-ease), transform var(--dt-t-panel) var(--dt-ease);border-radius:10px;flex-direction:column;gap:9px;padding:12px;display:flex}.pw-panel.destacado{background:#1b2028;border-color:#0074babf;box-shadow:0 0 0 1px #0074ba73,0 0 34px -6px #0074ba80}.pw-sub{letter-spacing:.08em;text-transform:uppercase;color:var(--pw-faint);font-size:10px;font-weight:600}.pw-avatar{letter-spacing:.02em;color:#fff;background:#3a3a3a;border-radius:50%;flex:none;place-items:center;font-weight:700;display:inline-grid}.pw-avatar-azul{background:linear-gradient(140deg,#0074ba,#21a1e1)}.pw-avatar-verde{background:linear-gradient(140deg,#178f6b,#34d399)}.pw-avatar-ambar{background:linear-gradient(140deg,#b57d10,#ffae1f)}.pw-avatar-gris{background:linear-gradient(140deg,#3a3a3a,#555)}.pw-chip{white-space:nowrap;color:var(--pw-muted);background:#262626;border-radius:999px;align-items:center;gap:5px;padding:3px 9px;font-size:10px;font-weight:600;display:inline-flex}.pw-chip-ok{color:#34d399;background:#34d39924}.pw-chip-vivo{color:#34d399;font-variant-numeric:tabular-nums;background:#34d3991f}.pw-dot{background:currentColor;border-radius:50%;width:5px;height:5px;animation:1.8s ease-in-out infinite pw-pulso}@keyframes pw-pulso{50%{opacity:.35}}.pw-ficha{align-items:center;gap:10px;display:flex}.pw-ficha div{flex:1;min-width:0}.pw-ficha strong{font-size:13px;display:block}.pw-ficha span{color:var(--pw-muted);font-size:11px}.pw-datos{grid-template-columns:1fr 1fr;gap:7px 10px;margin:0;display:grid}.pw-datos div{min-width:0}.pw-datos dt{color:var(--pw-faint);font-size:10px}.pw-datos dd{text-overflow:ellipsis;white-space:nowrap;margin:0;font-size:11.5px;overflow:hidden}.pw-datos-lineas{grid-template-columns:1fr;gap:0}.pw-datos-lineas div{border-bottom:1px solid var(--pw-border);justify-content:space-between;align-items:center;gap:10px;padding:6px 0;display:flex}.pw-datos-lineas div:last-child{border-bottom:0}.pw-timeline{flex-direction:column;gap:8px;display:flex}.pw-timeline li{align-items:flex-start;gap:8px;display:flex}.pw-t-icono{width:20px;height:20px;color:var(--pw-muted);background:#262626;border-radius:6px;flex:none;place-items:center;display:grid}.pw-t-icono.pw-ok{color:#34d399;background:#34d39924}.pw-t-icono.pw-ia{color:#5ab6ee;background:#0074ba2e}.pw-timeline b{font-size:11.5px;font-weight:600;display:block}.pw-timeline em{color:var(--pw-faint);font-size:10.5px;font-style:normal}.pw-oportunidad{background:var(--pw-panel-2);border:1px solid var(--pw-border);border-radius:8px;padding:9px 10px}.pw-oportunidad b{font-size:12px;display:block}.pw-oportunidad span{color:var(--pw-faint);font-size:10.5px}.pw-pipeline{grid-template-columns:repeat(5,1fr);gap:4px;display:grid}.pw-etapa span{background:#2e2e2e;border-radius:2px;height:4px;margin-bottom:5px;display:block}.pw-etapa.hecha span{background:var(--dt-primary)}.pw-etapa.actual span{background:#34d399;box-shadow:0 0 10px #34d39980}.pw-etapa em{color:var(--pw-faint);font-size:9px;font-style:normal}.pw-etapa.actual em{color:#34d399}.pw-tareas{flex-direction:column;gap:6px;display:flex}.pw-tareas li{background:var(--pw-panel-2);border-radius:7px;align-items:center;gap:7px;padding:7px 9px;font-size:11px;display:flex}.pw-tareas li span{color:var(--pw-faint);margin-left:auto;font-size:10px}.pw-llamada-cab{align-items:center;gap:10px;display:flex}.pw-llamada-cab div{flex:1;min-width:0}.pw-llamada-cab strong{font-size:13px;display:block}.pw-llamada-cab span{color:var(--pw-muted);font-size:10.5px}.pw-waveform{border:1px solid var(--pw-border);background:linear-gradient(#171717,#131313);border-radius:8px;justify-content:space-between;align-items:center;gap:2px;height:54px;padding:0 2px;display:flex}.pw-waveform span{height:var(--h);background:linear-gradient(180deg, #5ab6ee, var(--dt-primary));opacity:.85;min-width:2px;animation:1.1s ease-in-out infinite alternate pw-onda;animation-delay:calc(var(--i) * -47ms);border-radius:2px;flex:1}@keyframes pw-onda{to{opacity:.5;transform:scaleY(.35)}}.pw-acciones-llamada{flex-wrap:wrap;gap:6px;display:flex}.pw-accion{background:var(--pw-panel-2);border:1px solid var(--pw-border);color:var(--pw-muted);border-radius:999px;align-items:center;gap:5px;padding:5px 9px;font-size:10.5px;display:inline-flex}.pw-transcripcion{flex-direction:column;gap:6px;font-size:11.5px;display:flex}.pw-transcripcion p{color:var(--pw-muted)}.pw-transcripcion b{color:var(--pw-text);margin-right:5px;font-weight:600}.pw-ia-linea b{color:#5ab6ee}.pw-cola{flex-direction:column;gap:7px;display:flex}.pw-cola li{align-items:center;gap:8px;display:flex}.pw-cola b{font-size:11.5px;font-weight:600;display:block}.pw-cola em{color:var(--pw-faint);font-size:10px;font-style:normal}.pw-keypad{grid-template-columns:repeat(3,1fr);gap:4px;display:grid}.pw-keypad span{background:var(--pw-panel-2);border:1px solid var(--pw-border);color:var(--pw-muted);border-radius:6px;place-items:center;padding:6px 0;font-size:11px;display:grid}.pw-filtros{gap:5px;display:flex}.pw-filtros span{color:var(--pw-faint);background:var(--pw-panel-2);border-radius:999px;padding:3px 9px;font-size:10px}.pw-filtros .activo{color:#5ab6ee;background:#0074ba2e}.pw-lista-conv ul{flex-direction:column;gap:3px;display:flex}.pw-lista-conv li{transition:background var(--dt-t-micro) var(--dt-ease);border-radius:8px;align-items:center;gap:8px;padding:8px;display:flex}.pw-lista-conv li.activa{background:var(--pw-panel-2);box-shadow:inset 2px 0 0 var(--dt-primary)}.pw-lista-conv li div{flex:1;min-width:0}.pw-lista-conv b{font-size:11.5px;font-weight:600;display:block}.pw-lista-conv em{color:var(--pw-faint);text-overflow:ellipsis;white-space:nowrap;font-size:10.5px;font-style:normal;display:block;overflow:hidden}.pw-lista-conv time{color:var(--pw-faint);flex:none;font-size:9.5px}.pw-canal{width:22px;height:22px;color:var(--pw-muted);background:#262626;border-radius:7px;flex:none;place-items:center;display:grid}.pw-canal-whatsapp{color:#25d366;background:#25d36629}.pw-canal-instagram{color:#e1558f;background:#d6297629}.pw-canal-email{color:#5ab6ee;background:#0074ba2e}.pw-canal-sms{color:#ffae1f;background:#ffae1f29}.pw-canal-telefono{color:#5ab6ee;background:#5ab6ee29}.pw-canal-web{color:#c9c9c9;background:#a0a0a029}.pw-canal-ia{color:#7cc7f2;background:#0074ba33}.pw-hilo-cab{border-bottom:1px solid var(--pw-border);align-items:center;gap:9px;padding-bottom:9px;display:flex}.pw-hilo-cab div{flex:1;min-width:0}.pw-hilo-cab strong{font-size:12.5px;display:block}.pw-hilo-cab span{color:var(--pw-muted);font-size:10.5px}.pw-asignado{background:var(--pw-panel-2);color:var(--pw-muted);border-radius:999px;align-items:center;gap:5px;padding:3px 9px 3px 3px;font-size:10.5px;display:inline-flex}.pw-mensajes{flex-direction:column;flex:1;gap:7px;display:flex}.pw-msg{background:var(--pw-panel-2);max-width:86%;color:var(--pw-text);border-radius:10px;padding:8px 10px;font-size:11.5px}.pw-msg-autor{color:var(--pw-faint);margin-bottom:3px;font-size:9.5px;display:block}.pw-msg-nos{background:#0074ba38;border:1px solid #0074ba59;align-self:flex-end}.pw-msg-ia{background:#0074ba1a;border:1px solid #0074ba47}.pw-msg-ellos{align-self:flex-start}.pw-responder{background:var(--pw-panel-2);border:1px solid var(--pw-border);color:var(--pw-faint);border-radius:8px;align-items:center;gap:8px;padding:8px 11px;font-size:11px;display:flex}.pw-responder svg{color:var(--dt-primary);margin-left:auto}.pw-asistente-cab{align-items:center;gap:9px;display:flex}.pw-asistente-cab div{flex:1;min-width:0}.pw-asistente-cab strong{font-size:12.5px;display:block}.pw-asistente-cab span{color:var(--pw-muted);font-size:10.5px}.pw-asistente-avatar{color:#fff;background:linear-gradient(140deg,#0074bae6,#21a1e1);border-radius:9px;flex:none;place-items:center;width:28px;height:28px;display:grid}.pw-acciones-ia{flex-direction:column;gap:5px;display:flex}.pw-acciones-ia li{color:var(--pw-muted);align-items:center;gap:7px;font-size:11px;display:flex}.pw-acciones-ia svg{color:#34d399;flex:none}.pw-nodos{flex-direction:column;gap:7px;display:flex}.pw-nodo{background:var(--pw-panel-2);border:1px solid var(--pw-border);border-radius:8px;align-items:center;gap:8px;padding:8px 10px;font-size:11.5px;display:flex;position:relative}.pw-nodo b{flex:1;font-weight:600}.pw-nodo em{color:var(--pw-faint);font-size:9.5px;font-style:normal}.pw-nodo-icono{width:20px;height:20px;color:var(--pw-muted);background:#2a2a2a;border-radius:6px;flex:none;place-items:center;display:grid}.pw-nodo-completado .pw-nodo-icono{color:#34d399;background:#34d39929}.pw-nodo-activo{background:#0074ba1a;border-color:#0074ba8c}.pw-nodo-activo .pw-nodo-icono{color:#7cc7f2;background:#0074ba40}.pw-nodo-activo em{color:#7cc7f2}.pw-nodo-condicion{border-style:dashed}.pw-nodo-espera{opacity:.6}.pw-nodo-linea{background:var(--pw-border);width:1px;height:7px;position:absolute;bottom:-7px;left:20px}.pw-ejecuciones{flex-direction:column;gap:6px;display:flex}.pw-ejecuciones li{align-items:center;gap:8px;font-size:11px;display:flex}.pw-ejecuciones b{flex:1;font-weight:500}.pw-ejecuciones time{color:var(--pw-faint);font-size:10px}.pw-punto{background:#34d399;border-radius:50%;flex:none;width:6px;height:6px}.pw-punto-espera{background:#ffae1f}.pw-metricas{grid-template-columns:1fr 1fr;gap:8px;margin-top:auto;display:grid}.pw-metricas div{background:var(--pw-panel-2);border-radius:8px;padding:8px 10px}.pw-metricas b{font-size:16px;font-weight:700;display:block}.pw-metricas span{color:var(--pw-faint);font-size:9.5px}@container (width<=720px){.pw-cols,.pw-cols-inbox,.pw-cols-phone,.pw-cols-wf{grid-template-columns:1fr;grid-auto-rows:min-content;overflow-y:auto}.pw-datos{grid-template-columns:1fr 1fr}.pw-datos-lineas{grid-template-columns:1fr}}@container (width<=520px){.pw-cols>.pw-panel:nth-child(2){display:none}}@media (width<=560px){.pw{font-size:11px}.pw-sidebar{padding:8px 6px}.pw-nav-item{width:26px;height:26px}}.pw-chip-ambar{color:#ffae1f;background:#ffae1f24}.pw-personas{flex-direction:column;gap:7px;display:flex}.pw-personas li{align-items:center;gap:8px;display:flex}.pw-personas li div{flex-direction:column;flex:1;min-width:0;display:flex}.pw-personas b{white-space:nowrap;text-overflow:ellipsis;font-size:11px;overflow:hidden}.pw-personas em{color:var(--pw-faint);font-size:10px;font-style:normal}.pw-cuadrante{grid-template-columns:22px repeat(5,1fr);align-items:center;gap:4px;display:grid}.pw-cuadrante-dia{text-align:center;color:var(--pw-faint);font-size:9px;font-weight:600}.pw-turno{background:#262626;border-radius:4px;height:14px;display:block}.pw-turno-1{background:#0074ba8c}.pw-turno-2{background:#5ab6ee59}.pw-turno-3{background:#ffae1f47}.pw-aprobar{color:#7cc7f2;background:#0074ba38;border-radius:999px;padding:2px 8px;font-size:9.5px;font-weight:600}.pw-web{gap:8px}.pw-web-barra{justify-content:space-between;align-items:center;gap:8px;display:flex}.pw-web-url{color:var(--pw-muted);background:#262626;border-radius:999px;align-items:center;gap:5px;padding:4px 9px;font-size:10px;display:inline-flex}.pw-web-url svg{color:#34d399}.pw-web-pagina{color:#0f172a;background:#f4f7fb;border-radius:8px;flex-direction:column;flex:1;gap:8px;padding:10px;display:flex}.pw-web-nav{color:#475569;align-items:center;gap:9px;font-size:9px;display:flex}.pw-web-nav b{color:#0074ba;margin-right:auto;font-size:11px}.pw-web-hero{flex-direction:column;align-items:flex-start;gap:6px;display:flex}.pw-web-hero strong{letter-spacing:-.01em;font-size:13px;line-height:1.2}.pw-web-boton{color:#fff;background:#0074ba;border-radius:999px;padding:3px 9px;font-size:9.5px;font-weight:600}.pw-web-bloques{grid-template-columns:repeat(3,1fr);gap:6px;display:grid}.pw-web-bloques i{background:#dfe7f1;border-radius:5px;height:22px;display:block}.pw-servicios{flex-direction:column;gap:7px;display:flex}.pw-servicios li{align-items:center;gap:8px;display:flex}.pw-servicios li div{flex-direction:column;min-width:0;display:flex}.pw-servicios b{font-size:11px}.pw-servicios em{color:var(--pw-faint);font-size:10px;font-style:normal}